doctoral thesis
Internal service quality in hotel industry – conceptualization and measurement

Matina Gjurašić (2019)
University of Rijeka
Faculty of Tourism and Hospitality Management
Cite this document

Gjurašić, M. (2019). Koncept i mjerenje unutarnje kvalitete usluga u hotelijerstvu (Doctoral thesis). Retrieved from https://urn.nsk.hr/urn:nbn:hr:191:895858

Gjurašić, Matina. "Koncept i mjerenje unutarnje kvalitete usluga u hotelijerstvu." Doctoral thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, 2019. https://urn.nsk.hr/urn:nbn:hr:191:895858

Gjurašić, Matina. "Koncept i mjerenje unutarnje kvalitete usluga u hotelijerstvu." Doctoral thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, 2019. https://urn.nsk.hr/urn:nbn:hr:191:895858

Gjurašić, M. (2019). 'Koncept i mjerenje unutarnje kvalitete usluga u hotelijerstvu', Doctoral thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, accessed 20 October 2019, https://urn.nsk.hr/urn:nbn:hr:191:895858

Gjurašić M. Koncept i mjerenje unutarnje kvalitete usluga u hotelijerstvu [Doctoral thesis]. Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management; 2019 [cited 2019 October 20] Available at: https://urn.nsk.hr/urn:nbn:hr:191:895858

M. Gjurašić, "Koncept i mjerenje unutarnje kvalitete usluga u hotelijerstvu", Doctoral thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, Opatija, 2019. Available at: https://urn.nsk.hr/urn:nbn:hr:191:895858