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master's thesis
Utjecaj ekoloških standarda na hotelsko poslovanje
2020. urn:nbn:hr:191:672613
Ivaniš, Tea
University of Rijeka
Faculty of Tourism and Hospitality Management

Cite this document

Ivaniš, T. (2020). Utjecaj ekoloških standarda na hotelsko poslovanje (Master's thesis). Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management. Retrieved from https://urn.nsk.hr/urn:nbn:hr:191:672613

Ivaniš, Tea. "Utjecaj ekoloških standarda na hotelsko poslovanje." Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, 2020. https://urn.nsk.hr/urn:nbn:hr:191:672613

Ivaniš, Tea. "Utjecaj ekoloških standarda na hotelsko poslovanje." Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, 2020. https://urn.nsk.hr/urn:nbn:hr:191:672613

Ivaniš, T. (2020). 'Utjecaj ekoloških standarda na hotelsko poslovanje', Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, accessed 28 November 2024, https://urn.nsk.hr/urn:nbn:hr:191:672613

Ivaniš T. Utjecaj ekoloških standarda na hotelsko poslovanje [Master's thesis]. Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management; 2020 [cited 2024 November 28] Available at: https://urn.nsk.hr/urn:nbn:hr:191:672613

T. Ivaniš, "Utjecaj ekoloških standarda na hotelsko poslovanje", Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, Opatija, 2020. Available at: https://urn.nsk.hr/urn:nbn:hr:191:672613

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Metadata
TitleUtjecaj ekoloških standarda na hotelsko poslovanje
Title (english)The impact of eco standards on hotel bussiness
AuthorTea Ivaniš
MentorSlobodan Ivanović (mentor)
GranterUniversity of Rijeka
Faculty of Tourism and Hospitality Management
Opatija
Defense date and country2020-07-27, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Hotelsko poslovanje za svoje funkcioniranje treba prostor. Često svojim djelovanjem zagađuje i uništava prirodne resurse i ljepote.Neki od najvećih onečišćivača se stvaru upravo u hotelima poput velikih količina otpadnih voda, velike količine plastike i opasnih kemikalija te ostataka hrane. Stoga, hotelsko poslovanje nalazi se pred velikim izazovom, kako smanjiti zagađenje,a svejedno ostvarivati profit. Ključ uspjeha je u društveno odgovornom poslovanju kojemu se okreće sve više hotela.Hoteli postaju sve zeleniji, odnosno okreću se održivijim izvorima energije, lokalnim proizvođačima te smanjenju ostalog otpada.Standardizacija u hotelijerstvu za cilj ima pružiti svakom gostu jednak doživljaj prilkom pružanja i primanja usluge. Primjena eko standarda pak za cilj ima usmjeriti i oblikovati ponašanja hotelske industrije da budu manje štetne, odnosno da gosti prime jednako kvalitetnu uslugu bez štete na okoliš. Jedan od načina razlikovanja onih uspješnijih je po broju eko certifikata i normi koje primijenjuju,a jedan od uspješnih primjera iz Hrvatske je upravo Hotel & Terme Sv.Martin koji je nositelj brojnih eko standarda i bilježi stalni rast dolazaka i noćenja.
Abstract (english)
Hotel business needs space for its functioning. It often pollutes and destroys natural resources and beauties.Some of the biggest polluters are created in hotels, such as large amounts of wastewater, large amounts of plastic and hazardous chemicals, and food scraps. Therefore, the hotel business is facing a great challenge, how to reduce pollution, and still make a profit. The key to success is in the socially responsible business that more and more hotels are turning to.Hotels are becoming greener, ie they are turning to more sustainable energy sources, local producers and the reduction of other waste. Standardization in the hotel industry aims to provide each guest with an equal experience in providing and receiving services. The application of eco standards, on the other hand, aims to direct and shape the behavior of the hotel industry to be less harmful, ie for guests to receive the same quality service without harming the environment. One of the ways to distinguish the more successful ones is by the number of eco certificates and norms they apply, and one of the successful examples from Croatia is Hotel & Terme SV.Martin, which is the holder of numerous eco standards and records a constant growth of arrivals and overnight stays.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:191:672613
Study programmeTitle: Management in tourism
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2021-02-11 12:35:22