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Scientific paper - Original scientific paper
Internal Communication and Employee Satisfaction in Hospitality
Management, 27 (2022), 1; 1-16. https://doi.org/10.30924/mjcmi.27.1.1
Čuić Tanković, Ana; Bilić, Ivana; Brajković, Iva

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Čuić Tanković, A., Bilić, I. & Brajković, I. (2022). Internal Communication and Employee Satisfaction in Hospitality. Management, 27. (1), 1-16. doi: 10.30924/mjcmi.27.1.1

Čuić Tanković, Ana, et al. "Internal Communication and Employee Satisfaction in Hospitality." Management, vol. 27, no. 1, 2022, pp. 1-16. https://doi.org/10.30924/mjcmi.27.1.1

Čuić Tanković, Ana, Ivana Bilić and Iva Brajković. "Internal Communication and Employee Satisfaction in Hospitality." Management 27, no. 1 (2022): 1-16. https://doi.org/10.30924/mjcmi.27.1.1

Čuić Tanković, A., Bilić, I. and Brajković, I. (2022) 'Internal Communication and Employee Satisfaction in Hospitality', Management, 27(1), pp. 1-16. doi: 10.30924/mjcmi.27.1.1

Čuić Tanković A, Bilić I, Brajković I. Internal Communication and Employee Satisfaction in Hospitality. Management [Internet]. 2022 [cited 2024 November 25];27(1):1-16. doi: 10.30924/mjcmi.27.1.1

A. Čuić Tanković, I. Bilić and I. Brajković, "Internal Communication and Employee Satisfaction in Hospitality", Management, vol. 27, no. 1, pp. 1-16, 2022. [Online]. Available at: https://urn.nsk.hr/urn:nbn:hr:191:121800. [Accessed: 25 November 2024]

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Metadata
Title (english)Internal Communication and Employee Satisfaction in Hospitality
AuthorAna Čuić Tanković
AuthorIvana Bilić
AuthorIva Brajković
Author's institutionUniversity of Rijeka
Faculty of Tourism and Hospitality Management
Author's institutionUniversity of Split
Faculty of economics Split
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract (english)
The purpose of this paper is to investigate the influence of communication, divided into communication with superiors and with colleagues, on employee job satisfaction in the hospitality industry. To accomplish the proposed goals, the study uses survey data from employees of two hotels with the same rating that are part of the same chain. The PLS-SEM method was used for the research model. Consistent with the predictions and based upon empirical evidence of an on-site survey, the results indicate that communication with superiors and with colleagues has a positive influence on employee job satisfaction.
Keywords (english)
Languageenglish
Publication typeScientific paper - Original scientific paper
Publication statusPublished
Peer reviewPeer review - international
Publication versionPublished version
Journal titleManagement
Numberingvol. 27, no. 1, pp. 1-16
p-ISSN1331-0194
e-ISSN1846-3363
DOIhttps://doi.org/10.30924/mjcmi.27.1.1
URN:NBNurn:nbn:hr:191:121800
Publication2022
Document URLhttp://bib.irb.hr/1188055
Type of resourceText
Access conditionsOpen access
Terms of useLicence Attribution-NoDerivatives 4.0 International (CC BY-ND 4.0) icon
Created on2022-04-14 17:01:27