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undergraduate thesis
Značaj online rezervacijskih sustava za poslovanje hotela
2023. urn:nbn:hr:191:030603
Šanić, Niko
University of Rijeka
Faculty of Tourism and Hospitality Management

Cite this document

Šanić, N. (2023). Značaj online rezervacijskih sustava za poslovanje hotela (Undergraduate thesis). Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management. Retrieved from https://urn.nsk.hr/urn:nbn:hr:191:030603

Šanić, Niko. "Značaj online rezervacijskih sustava za poslovanje hotela." Undergraduate thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, 2023. https://urn.nsk.hr/urn:nbn:hr:191:030603

Šanić, Niko. "Značaj online rezervacijskih sustava za poslovanje hotela." Undergraduate thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, 2023. https://urn.nsk.hr/urn:nbn:hr:191:030603

Šanić, N. (2023). 'Značaj online rezervacijskih sustava za poslovanje hotela', Undergraduate thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, accessed 03 April 2025, https://urn.nsk.hr/urn:nbn:hr:191:030603

Šanić N. Značaj online rezervacijskih sustava za poslovanje hotela [Undergraduate thesis]. Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management; 2023 [cited 2025 April 03] Available at: https://urn.nsk.hr/urn:nbn:hr:191:030603

N. Šanić, "Značaj online rezervacijskih sustava za poslovanje hotela", Undergraduate thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, Opatija, 2023. Available at: https://urn.nsk.hr/urn:nbn:hr:191:030603

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Metadata
TitleZnačaj online rezervacijskih sustava za poslovanje hotela
Title (english)The importance of online reservation systems for hotel business
AuthorNiko Šanić
MentorMislav Šimunić (mentor)
Committee memberMislav Šimunić (predsjednik povjerenstva)
GranterUniversity of Rijeka
Faculty of Tourism and Hospitality Management
Opatija
Defense date and country2023-07-05, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Trade and Tourism
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Information and Communication Sciences
Abstract
Završni rad obrađuje temu značaja i važnosti online rezervacija u hotelskom poslovanju. Online rezervacije sve su više zastupljene u hotelijerstvu, a veliki broj ljudi odlučuje se upravo za ovakvu vrstu rezervacije. Osim što je najjednostavnije, hotel na drugom kraju svijeta moguće je rezervirati iz ugodnosti vlastitog doma. Osim samih online rezervacija, rad definira sam pojam hotela, hotelijerstva, kao i razne oblike rezervacijskih informatičkih sustava. Na samome početku rada definira... More se hotel, vrste hotela prema uslugama gdje hotele dijelimo u vrhunske, srednje i ekonomske. Nakon podijele prema kvalitete usluge, u radu je prikazana i podjela hotela prema broju smještaja odnosno brojčanom primitku ljudi. Kroz daljnja poglavlja, definira se i sam pojam hotelijerstva nakon čega slijedi pregled povijesnog razvita hotelijerstva u svijetu, tako i u Hrvatskoj. U Hrvatskoj se hotelijerstvo počelo razvijati u najpoznatijem hrvatskom turističkom gradu Opatiji, no prvi registrirani hotel kao takav otvoren je na otoku Hvaru. Daljnja potpoglavlja obrađuju vrste hotela kao i njegove funkcije, nakon čega slijedi novo poglavlje. Predzadnje poglavlje rada upoznaje nas s glavnim značajnima online rezervacijskih sustava koje su objašnjenje u potpoglavljima naziva Vrijeme, Vidljivost, Lako prikupljanje i administracija podataka, Povećanje prihoda, Mogućnost rezervacije 24 sata dnevno i rezervacije putem mobilnog telefona, Manji rizik dvostrukih rezervacija, Manji rizik gubljenja podataka te Recenzije. Posljednje poglavlje rada je zaključak, nakon kojeg Bibliografija te popis ilustracija. Less
Abstract (english)
The final paper describes the topic of significance and importance of online reservations in hotel business. Online reservations are more and more prevalent in the hotel industry, and a large number of people decide on this type of reservation. In addition to being the simplest, it is possible to book a hotel on the other side of the world from the comfort of your own home. In addition to online reservations, the paper defines the very concept of hotel, hotel industry, as well as... More various forms of reservation IT systems. At the very beginning of the final paper, there is a definition of hotel and also the types of hotels according to services, where hotels are divided into top, medium and economy. After the division according to the quality of service, the paper also shows the division of hotels according to the number of accommodations, i.e. the number of people received. Through further chapters, the very concept of hotel management is defined, followed by an overview of the historical development of hotel management in the world, as well as in Croatia. In Croatia, the hotel industry began to develop in the most famous Croatian tourist town of Opatija, but the first registered hotel as such was opened on the island of Hvar. Further subchapters cover the types of hotels as well as their functions, followed by a new chapter. The penultimate chapter of the paper introduces us to the main important online reservation systems, which are explained in subsections called Time, Visibility, Easy collection and administration of data, Increase of income, Possibility of booking 24 hours a day and reservations via mobile phone, Less risk of double bookings, Less risk of losing data and Reviews. The last chapter of the paper is the conclusion, followed by the Bibliography and a list of illustrations. Less
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:191:030603
Study programmeTitle: Business Administration in Tourism and Hospitality Management; moduls: Entrepreneurship in Tourism and Hospitality, Tourism Management, Hospitality Management, International Tourism and Hospitality Management, Event and Leisure Management; specializations in: Entrepreneurship in Tourism and Hospitality, Tourism Management, Hospitality Management, International Tourism and Hospitality Management, Event and Leisure Management, Entrepreneurship in Tourism and Hospitality; Tourism Management; Hospitality Management; International Tourism and Hospitality Management; Event and Leisure Management
Course: Entrepreneurship in Tourism and Hospitality
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence Attribution 4.0 International (CC BY 4.0) icon
Created on2023-06-22 15:57:01
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