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Scientific paper - Review paper
The role of education in the hospitality industry – literature review
In: Tourism and hospitality industry 2022 "Trends and Challenges" : Congress Proceedings. University of Rijeka, Faculty of Tourism and Hospitality Management, 2022. pp. 113-127. https://doi.org/10.20867/thi.26.15
Ivančić, Ivana; Laškarin Ažić, Marina; Badurina, Antonio

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Ivančić, I., Laškarin Ažić, M. & Badurina, A. (2022). The role of education in the hospitality industry – literature review. Tourism and hospitality industry 2022 "Trends and Challenges" : Congress Proceedings (pp. 113-127). University of Rijeka, Faculty of Tourism and Hospitality Management. doi: 10.20867/thi.26.15

Ivančić, Ivana, et al. "The role of education in the hospitality industry – literature review." Tourism and hospitality industry 2022 "Trends and Challenges" : Congress Proceedings, University of Rijeka, Faculty of Tourism and Hospitality Management, 2022, pp. 113-127. https://urn.nsk.hr/urn:nbn:hr:191:306030

Ivančić, Ivana, Marina Laškarin Ažić and Antonio Badurina. "The role of education in the hospitality industry – literature review." In Tourism and hospitality industry 2022 "Trends and Challenges" : Congress Proceedings, 113-127. University of Rijeka, Faculty of Tourism and Hospitality Management, 2022. Accessed 2025 February 19. https://urn.nsk.hr/urn:nbn:hr:191:306030

Ivančić, I., Laškarin Ažić, M. and Badurina, A. (2022) 'The role of education in the hospitality industry – literature review', Tourism and hospitality industry 2022 "Trends and Challenges" : Congress Proceedings, University of Rijeka, Faculty of Tourism and Hospitality Management, pp. 113-127. Available at: https://urn.nsk.hr/urn:nbn:hr:191:306030 (Accessed 19 February 2025)

Ivančić I, Laškarin Ažić M, Badurina A. The role of education in the hospitality industry – literature review. Tourism and hospitality industry 2022 "Trends and Challenges" : Congress Proceedings. University of Rijeka, Faculty of Tourism and Hospitality Management; 2022. Pp. 113-127. [cited 2025 February 19] Available at: https://urn.nsk.hr/urn:nbn:hr:191:306030

I. Ivančić, M. Laškarin Ažić and A. Badurina, "The role of education in the hospitality industry – literature review", Tourism and hospitality industry 2022 "Trends and Challenges" : Congress Proceedings University of Rijeka, Faculty of Tourism and Hospitality Management, 2022. [Online] Available at: https://urn.nsk.hr/urn:nbn:hr:191:306030 [Accessed: 19 February 2025]

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Metadata
Title (english)The role of education in the hospitality industry – literature review
AuthorIvana Ivančić
AuthorMarina Laškarin Ažić
AuthorAntonio Badurina
Author's institutionUniversity of Rijeka
Faculty of Tourism and Hospitality Management
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract (english)
Purpose - Developing the skills and competencies of employees through education and training is paramount to any business system. In tourism, especially in the hospitality industry, this is particularly important because of the special dynamics of the business, the variability of the environment, and the availability of labor. The purpose of this paper is to summarize and analyze research on education in the hospitality industry in the past decade (2012-2022). Design /Methodology - To create a systematic literature review, the authors analyzed articles indexed in the Web of Science database (Web of Science Core Collection). Based on a keyword search and content analysis, 138 research articles published in leading tourism and hospitality journals were identified as relevant to this study. Approach - The analysis of articles and conference proceedings followed a multi-step process. After selecting the relevant articles, two programs were used for further research. For citation and co-authorship analysis, the program Clarivate, and for co-authorship by country elements and cooccurrence analysis, the program VOSviewer. Findings - The findings of the paper provide an overview of education in the field of the hospitality industry and track the evolution of hospitality education over time. The paper identifies new areas of research in hospitality education. Originality of the research/Contribution - The contribution of the paper is a systematic literature review of hospitality education. The paper provides analysis of trends in current scientific research and defines under-researched segments of hospitality education.
Languageenglish
Publication typeScientific paper - Review paper
Publication statusPublished
Peer reviewPeer review - international
Publication versionPublished version
Publication titleTourism and hospitality industry 2022 "Trends and Challenges" : Congress Proceedings
Numberingpp. 113-127
p-ISSN2623-7407
DOIhttps://doi.org/10.20867/thi.26.15
URN:NBNurn:nbn:hr:191:306030
Publication2022
ProjectNumber: ZIP-UNIRI-116-2-20
Title (croatian): Hotelske operacije - vještine i trening za budućnost
Title (english): Hotel operations - skills and training for the future
Leader: Ivana Ivančić
Jurisdiction: Croatia
ConferenceTitle: 26th Biennial International Congress Tourism & Hospitality Industry - Trends and Challenges
Acronym: THI2022
Location: Opatija, Croatia
Start date: 2022-10-21
End date: 2022-10-21
Assembly type: Lecture
Document URLhttps://thi.fthm.hr/images/proceedings/2022/Ivancic_Laskarin_Azic_Badurina.pdf
Type of resourceText
PublisherUniversity of Rijeka, Faculty of Tourism and Hospitality Management
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2025-02-18 13:38:06