prikaz prve stranice dokumenta Museum visitors experience with information and communication technology
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Scientific paper - Original scientific paper
Museum visitors experience with information and communication technology
In: Tourism and hospitality industry 2020 Trends and Challenges Congress proceedings. University of Rijeka, Faculty of Tourism and Hospitality Management, 2020. pp. 352-360. urn:nbn:hr:191:399868
Zadel, Zrinka; Šerić Honović, Nikolina; Badurina, Antonio

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Zadel, Z., Šerić Honović, N. & Badurina, A. (2020). Museum visitors experience with information and communication technology. Tourism and hospitality industry 2020 Trends and Challenges Congress proceedings (pp. 352-360). University of Rijeka, Faculty of Tourism and Hospitality Management. Retrieved from https://urn.nsk.hr/urn:nbn:hr:191:399868

Zadel, Zrinka, et al. "Museum visitors experience with information and communication technology." Tourism and hospitality industry 2020 Trends and Challenges Congress proceedings, University of Rijeka, Faculty of Tourism and Hospitality Management, 2020, pp. 352-360. https://urn.nsk.hr/urn:nbn:hr:191:399868

Zadel, Zrinka, Nikolina Šerić Honović and Antonio Badurina. "Museum visitors experience with information and communication technology." In Tourism and hospitality industry 2020 Trends and Challenges Congress proceedings, 352-360. University of Rijeka, Faculty of Tourism and Hospitality Management, 2020. Accessed 2025 April 07. https://urn.nsk.hr/urn:nbn:hr:191:399868

Zadel, Z., Šerić Honović, N. and Badurina, A. (2020) 'Museum visitors experience with information and communication technology', Tourism and hospitality industry 2020 Trends and Challenges Congress proceedings, University of Rijeka, Faculty of Tourism and Hospitality Management, pp. 352-360. Available at: https://urn.nsk.hr/urn:nbn:hr:191:399868 (Accessed 07 April 2025)

Zadel Z, Šerić Honović N, Badurina A. Museum visitors experience with information and communication technology. Tourism and hospitality industry 2020 Trends and Challenges Congress proceedings. University of Rijeka, Faculty of Tourism and Hospitality Management; 2020. Pp. 352-360. [cited 2025 April 07] Available at: https://urn.nsk.hr/urn:nbn:hr:191:399868

Z. Zadel, N. Šerić Honović and A. Badurina, "Museum visitors experience with information and communication technology", Tourism and hospitality industry 2020 Trends and Challenges Congress proceedings University of Rijeka, Faculty of Tourism and Hospitality Management, 2020. [Online] Available at: https://urn.nsk.hr/urn:nbn:hr:191:399868 [Accessed: 07 April 2025]

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Metadata
Title (english)Museum visitors experience with information and communication technology
AuthorZrinka Zadel
AuthorNikolina Šerić Honović
AuthorAntonio Badurina
Author's institutionUniversity of Rijeka
Faculty of Tourism and Hospitality Management
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract (english)
Purpose – The purpose of this paper is to determine how much do the participants use the internet when making reservations for tourism services, that is, determining their daily habits regarding the use of smart technologies. Design – The paper consists of the introduction, literature overview, methodology and the survey results. Methodology – The survey was conducted during the post-season, and the visitors of the Museum of Apoxyomenos in Mali Lošinj were examined because it was the easiest... More way to survey more than hundred tourists at the same place on the island. They were surveyed immediately after their visit by using a questionnaire. The questionnaire consisted of demographic questions and a section with statements where respondents had to indicate to what extent, from 1 to 7, they agree with each one of them. The paper is also used to realize how much are visitors satisfied with the museum. It is based only on the average score of the rated statements. The relationship between the variables related to the use of technology in everyday life and the ones related to the satisfaction with museum visit will be analysed in the paper. It is based on a quantitative analysis, that is, the Pearson Correlation. Approach – Before conducting and analysing the survey, the topic was set up theoretically, that is, the theoretical framework was established and the overview of previous research about museum satisfaction in general, the role of technology in tourism and smart tourism destinations was done. Findings – The results of the survey show what the purpose of this paper is - to prove that the museums in which visitors have the opportunity to use information and communication technology are more interesting to visitors. In this way, they even remember more information than in classic museums. Also, the results show that visitors really listen and see more than they would in a classic museum. Originality of the research – Taking into consideration the fact that there is a relatively small number of research done regarding this and similar topics, this paper will certainly contribute to the development of this subject, especially in the age when technology signifies future in every area of life. Less
Languageenglish
Publication typeScientific paper - Original scientific paper
Publication statusPublished
Peer reviewPeer review - international
Publication versionPublished version
Publication titleTourism and hospitality industry 2020 Trends and Challenges Congress proceedings
Numberingpp. 352-360
URN:NBNurn:nbn:hr:191:399868
Publication2020
ProjectNumber: ZP UNIRI 7/18
Title (croatian): Financijski izazovi pametnih gradova u turističkim destinacijama
Title (english): The financial challenges of smart cities in tourist destination
Leader: Sabina Hodžić
Jurisdiction: Croatia
ConferenceTitle: 25th Biennial International Congress Tourism & Hospitality Industry - Trends and Challenges
Location: Opatija, Croatia
Start date: 2020-05-04
End date: 2020-05-06
Assembly type: Lecture
Type of resourceText
PublisherUniversity of Rijeka, Faculty of Tourism and Hospitality Management
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2025-02-12 09:56:18
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