prikaz prve stranice dokumenta Ljudski resursi kao čimbenik razvoja nautičkoga turizma
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master's thesis
Ljudski resursi kao čimbenik razvoja nautičkoga turizma
2017. urn:nbn:hr:191:141682
Šerić, Nikolina
University of Rijeka
Faculty of Tourism and Hospitality Management

Cite this document

Šerić, N. (2017). Ljudski resursi kao čimbenik razvoja nautičkoga turizma (Master's thesis). Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management. Retrieved from https://urn.nsk.hr/urn:nbn:hr:191:141682

Šerić, Nikolina. "Ljudski resursi kao čimbenik razvoja nautičkoga turizma." Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, 2017. https://urn.nsk.hr/urn:nbn:hr:191:141682

Šerić, Nikolina. "Ljudski resursi kao čimbenik razvoja nautičkoga turizma." Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, 2017. https://urn.nsk.hr/urn:nbn:hr:191:141682

Šerić, N. (2017). 'Ljudski resursi kao čimbenik razvoja nautičkoga turizma', Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, accessed 11 March 2025, https://urn.nsk.hr/urn:nbn:hr:191:141682

Šerić N. Ljudski resursi kao čimbenik razvoja nautičkoga turizma [Master's thesis]. Opatija: University of Rijeka, Faculty of Tourism and Hospitality Management; 2017 [cited 2025 March 11] Available at: https://urn.nsk.hr/urn:nbn:hr:191:141682

N. Šerić, "Ljudski resursi kao čimbenik razvoja nautičkoga turizma", Master's thesis, University of Rijeka, Faculty of Tourism and Hospitality Management, Opatija, 2017. Available at: https://urn.nsk.hr/urn:nbn:hr:191:141682

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Metadata
TitleLjudski resursi kao čimbenik razvoja nautičkoga turizma
Title (english)Human Resources as a Development Factor of Nautical Tourism
AuthorNikolina Šerić
MentorDaniela Gračan (mentor)
GranterUniversity of Rijeka
Faculty of Tourism and Hospitality Management
Opatija
Defense date and country2017-07-10, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Abstract
Osnovna svrha i cilj ovoga rada bili su prikazati ulogu ljudskih resursa u razvoju nautičkog turizma. Upravo je nautički turizam uz sunce i more te poslovni turizam perspektivan oblik hrvatskog turizma. Osnovni dijelovi industrije istoga jesu luke nautičkog turizma, čarter te kruzing. Prema Strategiji razvoja turizma Republike Hrvatske do 2020. godine nautički turizam se dijeli na jahting (luke nautičkog turizma i čarter) te kruzing. Postoje hidrografski i klimatski elementi te reljef pogodni... More za razvoj nautičkog turizma na hrvatskoj strani Jadrana. Ključni za razvoj bilo kojeg dijela nautičkog, ali i svih ostalih oblika turizma su ljudi, odnosno znanja i vještine potrebne za zadovoljavanje želja i potreba korisnika usluga svakog od oblika. Zbog toga se u Hrvatskoj u 91 srednjoškolskoj ustanovi te u sklopu 42 sveučilišta izučavaju turizam i ugostiteljstvo. Bez obzira na to prema istraživanju za 2015. godinu, Hrvatska je u usporedbi sa 140 zemalja tek na 80. mjestu prema konkurentnosti ljudskih resursa na tržištu rada. U istraživanju provedenom u svrhu ovoga rada te u usporedbi istih s istraživanjem zadovoljstva nautičara s uslugama u ACI Clubu, kompetencije zaposlenih u ACI marinama su ipak zadovoljavajuće. U istraživanju su sudjelovali zaposlenici ACI marina, a obavljen je i razgovor s voditeljicom kadrovske službe. Rezultati mogu uvelike pomoći budućim istraživanjima, kako zadovoljstva nautičara, tako i zadovoljstva djelatnika te razvoja njihovih kompetencija, odnosno stručnih znanja i vještina. Less
Abstract (english)
The main purpose of this paper was to present the role of human resources in the development of nautical tourism. It is just nautical tourism along the sun and sea and business and cultural tourism is a perspective form of Croatian tourism. The basic parts of the same industry are the ports of nautical tourism, charter and cruising. According to the Tourism Development Strategy of the Republic of Croatia until 2020, nautical tourism is divided into yachting (ports of nautical tourism and... More charter) and cruising. There are hydrographic and climatic elements and a relief suitable for the development of nautical tourism on the Croatian side of the Adriatic. The key to the development of any part of the nautical but also all other forms of tourism are people - the knowledge and skills needed to satisfy the wishes and needs of the service users of each form. As a result there are 91 high schools and 42 universities in Croatia for tourism and catering industry. Despite this, according to the research for 2015, Croatia is ranked as 80th in comparison to the 140th place, according to the Competitiveness of Human Resources in the Labor Market. In the research conducted for the purpose of this paper and compared with the research on the satisfaction of the sailors with the services of the ACI Club, the competences of the ACI marinas employees are still satisfactory. The survey was attended by ACI Marine employees, and a conversation with the head of staff was conducted. The results can be of a great help to the future research, pleasure of boaters, employee satisfaction and the development of their competences. Less
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:191:141682
Study programmeTitle: Marketing in tourism
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra ekonomije (magistar/magistra ekonomije)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
Created on2017-12-29 08:13:10
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