@phdthesis{fthm:5703,
	author = {{Petaković, Ema}},
	title = {{Ključni faktori uspjeha primjene kontinuiranih poboljšanja u hotelijerstvu}},
}
@article{fthm:5717,
	author = {{Vrtodušić Hrgović, Ana-Marija and Milohnić, Ines and Petaković, Ema}},
	title = {{TQM practices and their impact on performance in hotel companies}},
}
@article{fthm:5740,
	author = {{Petaković, Ema}},
	title = {{Book Review : Quality Service Management: A Guide to Improving Business Processes}},
}
@inproceedings{fthm:5886,
	author = {{Petaković, Ema and Vrtodušić Hrgović, Ana-Marija and Milohnić, Ines}},
	title = {{Comparative analysis of the service quality in homestay accommodation}},
}
@inproceedings{fthm:5803,
	author = {{Vrtodušić Hrgović, Ana-Marija and Brito, Elisabeth and Petaković, Ema}},
	title = {{Tourist accommodation in households - perception of service quality}},
}
@mastersthesis{fthm:1309,
	author = {{Petaković, Ema}},
	title = {{Percepcija imidža Hrvatske kao turističke destinacije}},
}
@mastersthesis{fthm:486,
	author = {{Petaković, Ema}},
	title = {{Promotivne aktivnosti turističke destinacije}},
}