pid,type,title,authors,mentors,source_title,published_date,url,doi,isbn,issn,eissn fthm:5703,dissertation,"Ključni faktori uspjeha primjene kontinuiranih poboljšanja u hotelijerstvu","Petaković, Ema",,,,,,,, fthm:5717,"journal article","TQM practices and their impact on performance in hotel companies","Vrtodušić Hrgović, Ana-Marija; Milohnić, Ines; Petaković, Ema",,,,,,,, fthm:5740,"journal article","Book Review : Quality Service Management: A Guide to Improving Business Processes","Petaković, Ema",,,,,,,, fthm:5886,"conference paper","Comparative analysis of the service quality in homestay accommodation","Petaković, Ema; Vrtodušić Hrgović, Ana-Marija; Milohnić, Ines",,,,,,,, fthm:5803,"conference paper","Tourist accommodation in households - perception of service quality","Vrtodušić Hrgović, Ana-Marija; Brito, Elisabeth; Petaković, Ema",,,,,,,, fthm:1309,thesis,"Percepcija imidža Hrvatske kao turističke destinacije","Petaković, Ema",,,,,,,, fthm:486,thesis,"Promotivne aktivnosti turističke destinacije","Petaković, Ema",,,,,,,,