pid,type,title,authors,mentors,source_title,published_date,url,doi,isbn,issn,eissn fthm:5759,"journal article","Impact of the COVID-19 Pandemic on Tourism : A Systematic Literature Review","Lončarić, Dina; Popović, Petra; Kapeš, Jelena",,,,,,,, fthm:5763,"journal article","Management response strategies to a negative online review : influence on potential guests' trust","Kapeš, Jelena; Keča, Karla; Fugošić, Nikolina; Čuić Tanković, Ana",,,,,,,, fthm:5794,"conference paper","Importance of soft skills and communication skills in tourism: viewpoint from tourists and future tourism employees","Čuić Tanković, Ana; Kapeš, Jelena; Kraljić, Valentina",,,,,,,, fthm:5796,"conference paper","Motivation-based identity of island destinations and tourist satisfaction: the case of Croatia","Škravan, Antonia; Bašan, Lorena; Kapeš, Jelena; Prižmić, Ivana; Franulović, Marino",,,,,,,, fthm:5690,"journal article","Sustainable marketing factors : Impact on tourist satisfaction and perceived cultural tourism effects","Bašan, Lorena; Kapeš, Jelena; Brolich, Lea",,,,,,,, fthm:5840,"journal article","Tourist Satisfaction as a Driver of Destination Marketing Improvements: The Case of the Opatija Riviera","Bašan, Lorena; Kapeš, Jelena; Kamenečki, Ana",,,,,,,, fthm:1945,thesis,"Percepcija važnosti poslovne komunikacije i samovrednovanje komunikacijskih vještina budućih turističkih djelatnika Poslovno komuniciranje u turizmu","Kapeš, Jelena",,,,,,,, fthm:1589,thesis,"Marketing turističke destinacije na primjeru grada Porta","Kapeš, Jelena",,,,,,,,