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Parking services in the hotel product: addressing the challenges of the coronavirus pandemic
U: 6th International Scientific Conference on Tourism in Southern and Eastern Europe 2021 Conference Proceedings: ToSEE – Smart, Experience, Excellence & ToFEEL – Feelings, Excitement, Education, Leisure. University of Rijeka, Faculty of Tourism and Hospitality Management, 2021. str. 517-531. https://doi.org/10.20867/tosee.06.35
Mrnjavac, Edna; Maršanić, Robert; Pupavac, Drago; Krpan, Ljudevit

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Mrnjavac, E., Maršanić, R., Pupavac, D. i Krpan, Lj. (2021). Parking services in the hotel product: addressing the challenges of the coronavirus pandemic. 6th International Scientific Conference on Tourism in Southern and Eastern Europe 2021 Conference Proceedings: ToSEE – Smart, Experience, Excellence & ToFEEL – Feelings, Excitement, Education, Leisure (str. 517-531). University of Rijeka, Faculty of Tourism and Hospitality Management. doi: 10.20867/tosee.06.35

Mrnjavac, Edna, et al. "Parking services in the hotel product: addressing the challenges of the coronavirus pandemic." 6th International Scientific Conference on Tourism in Southern and Eastern Europe 2021 Conference Proceedings: ToSEE – Smart, Experience, Excellence & ToFEEL – Feelings, Excitement, Education, Leisure, University of Rijeka, Faculty of Tourism and Hospitality Management, 2021, str. 517-531. https://urn.nsk.hr/urn:nbn:hr:191:196712

Mrnjavac, Edna, Robert Maršanić, Drago Pupavac i Ljudevit Krpan. "Parking services in the hotel product: addressing the challenges of the coronavirus pandemic." U 6th International Scientific Conference on Tourism in Southern and Eastern Europe 2021 Conference Proceedings: ToSEE – Smart, Experience, Excellence & ToFEEL – Feelings, Excitement, Education, Leisure, 517-531. University of Rijeka, Faculty of Tourism and Hospitality Management, 2021. Citirano 20.02.2025.. https://urn.nsk.hr/urn:nbn:hr:191:196712

Mrnjavac, E., et al. (2021) 'Parking services in the hotel product: addressing the challenges of the coronavirus pandemic', 6th International Scientific Conference on Tourism in Southern and Eastern Europe 2021 Conference Proceedings: ToSEE – Smart, Experience, Excellence & ToFEEL – Feelings, Excitement, Education, Leisure, University of Rijeka, Faculty of Tourism and Hospitality Management, str. 517-531. Preuzeto s: https://urn.nsk.hr/urn:nbn:hr:191:196712 (Datum pristupa: 20.02.2025.)

Mrnjavac E, Maršanić R, Pupavac D, Krpan Lj. Parking services in the hotel product: addressing the challenges of the coronavirus pandemic. 6th International Scientific Conference on Tourism in Southern and Eastern Europe 2021 Conference Proceedings: ToSEE – Smart, Experience, Excellence & ToFEEL – Feelings, Excitement, Education, Leisure. University of Rijeka, Faculty of Tourism and Hospitality Management; 2021. Str. 517-531. [pristupljeno 20.02.2025.] Dostupno na: https://urn.nsk.hr/urn:nbn:hr:191:196712

E. Mrnjavac, R. Maršanić, D. Pupavac i Lj. Krpan, "Parking services in the hotel product: addressing the challenges of the coronavirus pandemic", 6th International Scientific Conference on Tourism in Southern and Eastern Europe 2021 Conference Proceedings: ToSEE – Smart, Experience, Excellence & ToFEEL – Feelings, Excitement, Education, Leisure University of Rijeka, Faculty of Tourism and Hospitality Management, 2021. [Online] Dostupno na: https://urn.nsk.hr/urn:nbn:hr:191:196712 [Citirano: 20.02.2025.]

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Podaci o radu
Naslov (engleski)Parking services in the hotel product: addressing the challenges of the coronavirus pandemic
AutorEdna Mrnjavac
AutorRobert Maršanić
AutorDrago Pupavac
AutorLjudevit Krpan
Autorova ustanovaSveučilište u Rijeci
Fakultet za menadžment u turizmu i ugostiteljstvu
Znanstveno / umjetničko
područje, polje i grana		DRUŠTVENE ZNANOSTI
Ekonomija
Sažetak (engleski)
The purpose of this study is to understand whether and to which extent hotel enterprises, under the impact of the COVID-19 pandemic, have adjusted their business strategies with regard to parking services, given the change in the structure of guests, that is, a decrease in the number of air- travel guests and an increase in the number of car-travel guests. The study examines changes in turnover and guest structure in hotels in central and southern Dalmatia that were focused on air- travel guests in the pre-pandemic period. The study involved desk research to obtain insight into the responses of hotel enterprises to changed business conditions as a result of the pandemic, with special reference to the modification of business strategies in those segments deemed to be of special importance to individual destinations. This was followed by primary research using the interview method and involving managers in destinations accessible largely by air transport. The aim was to understand the quantitative and qualitative changes in guest turnover caused by the pandemic and to examine the attitude and resulting responses of managers in the segment of parking services for hotel guests. The study reveals the drop and change in the structure of hotel guest turnover and presents the various responses of managers, which ranged from implementing no measures to ensure the required parking spaces, to developing elaborate models. The contribution of the study is that it identifies the different strategic approaches that can be taken to ensure parking services for hotel guests, as those services are a crucial determinant of the quality of a hotel offering. The modified strategies of hotels in the segment of parking services for guests can serve as a platform upon which individual hotels, based on their specific features, could build their own business models, for the purpose of maintaining a certain turnover of guests until the time the situation in the market returns to normal.
Jezikengleski
Vrsta publikacijeZnanstveni rad - Izvorni znanstveni rad
Status objaveObjavljen
Vrsta recenzijeRecenziran - međunarodna recenzija
Verzija publikacijeObjavljena verzija rada (izdavačev PDF)
Naslov zbornika6th International Scientific Conference on Tourism in Southern and Eastern Europe 2021 Conference Proceedings: ToSEE – Smart, Experience, Excellence & ToFEEL – Feelings, Excitement, Education, Leisure
Brojčani podacistr. 517-531
p-ISSN1848-4050
DOIhttps://doi.org/10.20867/tosee.06.35
URN:NBNurn:nbn:hr:191:196712
Datum objave publikacije2021-12
SkupNaziv: 6th International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2021: ToSEE – Smart, Experience, Excellence & ToFEEL – Feelings, Excitement, Education, Leisure (ToSEE 2021)
Kratica: ToSEE
Lokacija: Opatija, Hrvatska
Organizator: Fakultet za menadžment u turizmu i ugostiteljstvu Sveučilišta u Rijeci
Datum početka: 2021-06-30
Datum završetka: 2021-07-02
Vrsta izlaganja: Predavanje
URL dokumentahttps://tosee.fthm.hr/images/proceedings/2021/35-_ID_83_Tosee-_Mrnjavac
Vrsta resursaTekst
IzdavačUniversity of Rijeka, Faculty of Tourism and Hospitality Management
Prava pristupaOtvoreni pristup
Uvjeti korištenjaIkona licence Zaštićeno autorskim pravom.
Datum i vrijeme pohrane2025-02-10 12:45:04