prikaz prve stranice dokumenta Foreign language ability in hospitality business
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Znanstveni rad - Izvorni znanstveni rad
Foreign language ability in hospitality business
U: 6th International scientific conference ToSEE Tourism in Southern and Eastern Europe 2021: conference proceedings. University of Rijeka, Faculty of Tourism and Hospitality Management, 2021. str. 775-788. https://doi.org/10.20867/tosee.06.51
Šuljić Petrc, Alenka; Mikinac, Krešimir; Miškulin, Dolores

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Šuljić Petrc, A., Mikinac, K. i Miškulin, D. (2021). Foreign language ability in hospitality business. 6th International scientific conference ToSEE Tourism in Southern and Eastern Europe 2021: conference proceedings (str. 775-788). University of Rijeka, Faculty of Tourism and Hospitality Management. doi: 10.20867/tosee.06.51

Šuljić Petrc, Alenka, et al. "Foreign language ability in hospitality business." 6th International scientific conference ToSEE Tourism in Southern and Eastern Europe 2021: conference proceedings, University of Rijeka, Faculty of Tourism and Hospitality Management, 2021, str. 775-788. https://urn.nsk.hr/urn:nbn:hr:191:837693

Šuljić Petrc, Alenka, Krešimir Mikinac i Dolores Miškulin. "Foreign language ability in hospitality business." U 6th International scientific conference ToSEE Tourism in Southern and Eastern Europe 2021: conference proceedings, 775-788. University of Rijeka, Faculty of Tourism and Hospitality Management, 2021. Citirano 02.04.2025.. https://urn.nsk.hr/urn:nbn:hr:191:837693

Šuljić Petrc, A., Mikinac, K. i Miškulin, D. (2021) 'Foreign language ability in hospitality business', 6th International scientific conference ToSEE Tourism in Southern and Eastern Europe 2021: conference proceedings, University of Rijeka, Faculty of Tourism and Hospitality Management, str. 775-788. Preuzeto s: https://urn.nsk.hr/urn:nbn:hr:191:837693 (Datum pristupa: 02.04.2025.)

Šuljić Petrc A, Mikinac K, Miškulin D. Foreign language ability in hospitality business. 6th International scientific conference ToSEE Tourism in Southern and Eastern Europe 2021: conference proceedings. University of Rijeka, Faculty of Tourism and Hospitality Management; 2021. Str. 775-788. [pristupljeno 02.04.2025.] Dostupno na: https://urn.nsk.hr/urn:nbn:hr:191:837693

A. Šuljić Petrc, K. Mikinac i D. Miškulin, "Foreign language ability in hospitality business", 6th International scientific conference ToSEE Tourism in Southern and Eastern Europe 2021: conference proceedings University of Rijeka, Faculty of Tourism and Hospitality Management, 2021. [Online] Dostupno na: https://urn.nsk.hr/urn:nbn:hr:191:837693 [Citirano: 02.04.2025.]

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Podaci o radu
Naslov (engleski)Foreign language ability in hospitality business
AutorAlenka Šuljić Petrc
AutorKrešimir Mikinac
AutorDolores Miškulin
Autorova ustanovaSveučilište u Rijeci
Fakultet za menadžment u turizmu i ugostiteljstvu
Znanstveno / umjetničko
područje, polje i grana		DRUŠTVENE ZNANOSTI
Ekonomija
Sažetak (engleski)
The main aim of this research is to explore the issue of the role of foreign language abilities in the hospitality industry, focusing on the perspective of employees and students. This case study examined two groups' attitudes toward the role of foreign language proficiency in the hospitality industry and the role of formal education on service quality. Examining the perspectives of two groups reveals that both groups are very aware of the importance of foreign language skills in their personal... Više and professional lives. In addition, both groups perceived that the ability to communicate in a foreign language is important in achieving career advancement and a higher professional position. This research confirms the importance of foreign language ability in the process of offering quality service. Moreover, the advantage of foreign language learning will lead to quality service in the hospitality industry and tourism in general, increase competitiveness and increase profits. Sakrij dio sažetka
Jezikengleski
Vrsta publikacijeZnanstveni rad - Izvorni znanstveni rad
Status objaveObjavljen
Vrsta recenzijeRecenziran - međunarodna recenzija
Verzija publikacijeObjavljena verzija rada (izdavačev PDF)
Naslov zbornika6th International scientific conference ToSEE Tourism in Southern and Eastern Europe 2021: conference proceedings
Brojčani podacistr. 775-788
p-ISSN1848-4050
DOIhttps://doi.org/10.20867/tosee.06.51
URN:NBNurn:nbn:hr:191:837693
Datum objave publikacije2021-12
SkupNaziv: 6th International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2021: ToSEE – Smart, Experience, Excellence & ToFEEL – Feelings, Excitement, Education, Leisure (ToSEE 2021)
Lokacija: Opatija, Hrvatska
Datum početka: 2021-06-30
Datum završetka: 2021-07-02
Vrsta izlaganja: Predavanje
URL dokumentahttps://tosee.fthm.hr/images/proceedings/2021/51-_ID_85_Tosee-_Suljic
Vrsta resursaTekst
IzdavačUniversity of Rijeka, Faculty of Tourism and Hospitality Management
Prava pristupaOtvoreni pristup
Uvjeti korištenjaIkona licence Zaštićeno autorskim pravom.
Datum i vrijeme pohrane2025-02-10 13:19:05
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