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The relationship between using tourist mobile applications and the satisfaction of young visitors of a tourist destination
U: 7th International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2023 Conference Proceedings: Engagement & Empowerment: A Path Toward Sustainable Tourism. University of Rijeka, Faculty of Tourism and Hospitality Management, 2023. str. 115-127. https://doi.org/10.20867/tosee.07.8
Gračan, Daniela; Šerić Honović, Nikolina; Lopatny, Maja Lena

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Gračan, D., Šerić Honović, N. i Lopatny, M. L. (2023). The relationship between using tourist mobile applications and the satisfaction of young visitors of a tourist destination. 7th International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2023 Conference Proceedings: Engagement & Empowerment: A Path Toward Sustainable Tourism (str. 115-127). University of Rijeka, Faculty of Tourism and Hospitality Management. doi: 10.20867/tosee.07.8

Gračan, Daniela, et al. "The relationship between using tourist mobile applications and the satisfaction of young visitors of a tourist destination." 7th International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2023 Conference Proceedings: Engagement & Empowerment: A Path Toward Sustainable Tourism, University of Rijeka, Faculty of Tourism and Hospitality Management, 2023, str. 115-127. https://urn.nsk.hr/urn:nbn:hr:191:770044

Gračan, Daniela, Nikolina Šerić Honović i Maja Lena Lopatny. "The relationship between using tourist mobile applications and the satisfaction of young visitors of a tourist destination." U 7th International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2023 Conference Proceedings: Engagement & Empowerment: A Path Toward Sustainable Tourism, 115-127. University of Rijeka, Faculty of Tourism and Hospitality Management, 2023. Citirano 20.02.2025.. https://urn.nsk.hr/urn:nbn:hr:191:770044

Gračan, D., Šerić Honović, N. i Lopatny, M. L. (2023) 'The relationship between using tourist mobile applications and the satisfaction of young visitors of a tourist destination', 7th International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2023 Conference Proceedings: Engagement & Empowerment: A Path Toward Sustainable Tourism, University of Rijeka, Faculty of Tourism and Hospitality Management, str. 115-127. Preuzeto s: https://urn.nsk.hr/urn:nbn:hr:191:770044 (Datum pristupa: 20.02.2025.)

Gračan D, Šerić Honović N, Lopatny ML. The relationship between using tourist mobile applications and the satisfaction of young visitors of a tourist destination. 7th International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2023 Conference Proceedings: Engagement & Empowerment: A Path Toward Sustainable Tourism. University of Rijeka, Faculty of Tourism and Hospitality Management; 2023. Str. 115-127. [pristupljeno 20.02.2025.] Dostupno na: https://urn.nsk.hr/urn:nbn:hr:191:770044

D. Gračan, N. Šerić Honović i M. L. Lopatny, "The relationship between using tourist mobile applications and the satisfaction of young visitors of a tourist destination", 7th International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2023 Conference Proceedings: Engagement & Empowerment: A Path Toward Sustainable Tourism University of Rijeka, Faculty of Tourism and Hospitality Management, 2023. [Online] Dostupno na: https://urn.nsk.hr/urn:nbn:hr:191:770044 [Citirano: 20.02.2025.]

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Podaci o radu
Naslov (engleski)The relationship between using tourist mobile applications and the satisfaction of young visitors of a tourist destination
AutorDaniela Gračan
AutorNikolina Šerić Honović
AutorMaja Lena Lopatny
Autorova ustanovaSveučilište u Rijeci
Fakultet za menadžment u turizmu i ugostiteljstvu
Znanstveno / umjetničko
područje, polje i grana		DRUŠTVENE ZNANOSTI
Ekonomija
Sažetak (engleski)
Purpose – The development of today's tourism is almost impossible to imagine without understanding the inclusion of technology. Not long after the emergence of the Internet, tourism began to take advantage of its benefits. This paper presents the attitudes of tourists on the importance of implementation of mobile applications before and during a visit to a tourist destination. Therefore, the aim of the paper is to explore the extent to which young visitors use mobile applications during and after their trips and whether the use of mobile digital tools and services affects their satisfaction with their stay in the destination. Young visitors/students were taken as sample because of previous researches where there were respondents from more generations but young people were the most numerous. Methodology – In order to explore the importance and participation of individual mobile applications in improving satisfaction in a tourist destination, a descriptive analysis of existing technological tools that help tourism to reach recognisability among potential and current visitors was carried out. The primary research was carried out by using a structured online questionnaire. By carrying out correlation analysis, the results were obtained, which applications participate most significantly in improving satisfaction when visiting a tourist destination. Findings – The research in this paper indicated the attitudes on the importance of mobile applications in the future development of tourism and on the importance of digital technology in all segments of travel. In addition, the attitudes of the respondents regarding their thinking about the future possibilities of using technology for the benefit of tourism development were also highlighted. Contribution – The theoretical, empirical, practical, and social contribution of this research should be taken into account in the design of a new tool for the adaptable and selective introduction of new mobile applications in the function of improving satisfaction with a tourist destination.
Jezikengleski
Vrsta publikacijeZnanstveni rad - Pregledni rad
Status objaveObjavljen
Vrsta recenzijeRecenziran - međunarodna recenzija
Verzija publikacijeObjavljena verzija rada (izdavačev PDF)
Naslov zbornika7th International Scientific Conference ToSEE - Tourism in Southern and Eastern Europe 2023 Conference Proceedings: Engagement & Empowerment: A Path Toward Sustainable Tourism
Brojčani podacistr. 115-127
p-ISSN1848-4050
DOIhttps://doi.org/10.20867/tosee.07.8
URN:NBNurn:nbn:hr:191:770044
Datum objave publikacije2023
ProjektŠifra: ZIP UNIRI 116-2-21
Naziv (hrvatski): Utjecaj egzogenih promjena na učinke u nautičkom turizmu
Naziv (engleski): Influence of Influence of exogenous changes on the impact of nautical tourism
Voditelj: Daniela Gračan
Pravna nadležnost: Hrvatska
Financijer: Sveučilište u Rijeci
SkupNaziv: 7th International Scientific Conference ToSEE – Tourism in Southern and Eastern Europe 2023 Engagement & Empowerment: A Path Toward Sustainable Tourism
Kratica: ToSEE2023
Lokacija: Opatija, Hrvatska
Datum početka: 2023-05-25
Datum završetka: 2023-05-27
Vrsta izlaganja: Ostalo
URL dokumentahttps://tosee.fthm.hr/images/proceedings/2023/8_ID_92_Gracan_Seric_Honovic_Lopatny
Vrsta resursaTekst
IzdavačUniversity of Rijeka, Faculty of Tourism and Hospitality Management
Prava pristupaOtvoreni pristup
Uvjeti korištenjaIkona licence Zaštićeno autorskim pravom.
Datum i vrijeme pohrane2025-02-20 12:35:22