The purpose of the research is to show the business of travel agencies and how the organization of work is most important in business. The organization of the travel agency Sol Tours is based on the efficient division of tasks, coordination between different sectors and quality communication with clients. The agency is divided into several key departments, including sales, marketing, administration and operational activities. Each department has clearly defined tasks and responsibilities, which enables smooth functioning and a high level of customer service. The sales team is responsible for contact with clients, reservations and sales of travel arrangements, while the marketing team is focused on promotion and advertising of the agency's offer. Cooperation between departments is essential for the successful operation of the agency. The operations department coordinates with local partners and suppliers to ensure quality services at destinations, while the administration takes care of finances, contracts and other legal aspects of the business. The agency uses modern technologies and software tools for data management and communication, which enables a quick reaction to market and client requirements. Employees are continuously educated and trained in order to follow the trends in tourism and provide the best possible service.